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Delivery Terms

Last updated: August 20, 2026

1. Scope

These Delivery Terms describe how the results of the services ordered from IE Nikita Shishkov (NZIO) are handed over to the Client, including services paid online by ArCa, Visa or Mastercard cards. They are an integral part of the Terms of Service.

2. Nature of Delivery

All services are provided remotely, in electronic form. No physical goods are sold, shipped or delivered: there is no postal delivery, no courier delivery and no pickup point. Nothing requires a physical address from the Client.

3. What Is Handed Over

  • source code and configuration files;
  • technical documentation, instructions and reports;
  • configured and deployed infrastructure;
  • access credentials to the systems set up for the Client, where applicable.

The exact list of deliverables for each engagement is agreed in writing before work begins.

4. Delivery Channels

Deliverables are transferred through a git repository, by email to the address stated in the order, or through another channel agreed with the Client in writing. Access credentials are transferred through a channel agreed separately with the Client.

5. Delivery Time

  • The delivery date for each engagement is fixed in the written confirmation of scope, price and timeline.
  • The timeline starts from the date the prepayment is received, unless agreed otherwise.
  • For services paid online by card, work starts no later than the next business day after the payment is confirmed by the bank.
  • Consultations and other services with a fixed duration are provided at the time agreed with the Client.

6. Acceptance

After the deliverables are handed over, the Client has 5 (five) business days to review them and raise objections in writing. If no objections are raised within this period, the services are deemed accepted.

7. Delays

If the delivery date cannot be met, we notify the Client without delay, state the reason and agree a new date. If the delay is caused by us and the new date is unacceptable to the Client, the Client may cancel the engagement under the Refund Policy.

8. Territory

Because delivery is fully electronic, services are provided to Clients both in the Republic of Armenia and abroad, without geographic restrictions, except where restrictions follow from the applicable law.

9. Contact

Questions regarding delivery: hello@nzio.net, +374 98 687300.

[ NZIO ] Software & DevOps
© IE Nikita Shishkov · Armenia · nzio.net
Individual Entrepreneur Nikita Shishkov
TIN 20230627
62/150 Hanrapetutyan St., Yerevan 0010, Armenia
+374 98 687300 · hello@nzio.net
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